Absolutely YES! They are all completely handmade by me (well, with a little help from my sewing machines). I work from my little studio in Staffordshire UK. The only thing I buy in are the cushion inners (pads) which I source from a local UK supplier ensuring that they all fully conform to safety and fire regulations. You can read all about how I make them in my feature: The History Of The SewnByCarol Reading Cushion

I am a small UK business ... a cottage industry if you like. I've simply turned my passion into a small business.

I'm not looking to mass produce and sell cheaply - I hand sew and craft unique designs of the best quality I can and combine this with the best customer service I am able to provide.

I pride myself on my customer service. Apart from the immediate automated email order confirmation you will recieve personal emails keeping you informed as to the progress of your order. I can be easily contacted directly and will personally respond to all communications as quickly as possible. Any problems with the cushion and I will gladly refund or replace because I want happy customers.

100% Yes. You can make your payment using a credit or debit card of your choice or via Paypal or any of the other major payment platforms. Your payment will be made through the security of Paypal or Shopify and not directly through us. We therefore do not collect any of your personal or credit card details - they are all handled throuh some of the most secure and trusted financial organisations in the country.